Privacy Policy Statement

ferola.com is a website of Ferola Associates.

Our postal address is:


Ferola Associates
6 University DR, #164
Amherst, MA 01002 USA

We can be reached via e-mail at support@ferola.com
or you can reach us by telephone at 617-383-9541

For each visitor to our website, our Web server automatically recognizes only the consumer's domain name and/or the IP address, but not the e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our website, the e-mail addresses of those who post messages to our bulletin board, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, or information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our website, used to customize the content and/or layout of our page for each individual visitor, and used to notify consumers about updates to our website.

With respect to cookies: We use cookies to record session information, record past activity at our site in order to provide better service when visitors return to our site, customize website content based on visitors' browser type or other information that the visitor sends.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us when they request to be contacted.

With respect to Ad Servers: To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our website. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information.

ferola.com alows other companies that show advertisements on our website to set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not of ferola.com. Advertisers or other companies do not have access to ferola.com cookies. See the privacy policy for a given advertiser for more specific information.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number, or writing to us at the above address.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them, or a description of information that we maintain about them.

Consumers can access this information by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

COPPA Compliance: In accordance with the Children's Online Privacy Protection Act (COPPA), ferola.com does not knowingly collect or store any personal information, even in aggregate, about children under the age of 13. Parents should supervise their children's use of the internet at all times.

Compliance with Legal Process: We may disclose personal information if we are required to do so by law or we in good faith believe that such action is necessary to (1) comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of our websites; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number, The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau, state or local consumer protection office, or The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.